flicks holidays

TERMS AND CONDITIONS

Contract

The following terms and conditions show your and our commitment as part of your booking. These terms and conditions govern Bookings made with us. We reserve the right to refuse to accept any booking.

Late Bookings

You may book your holiday at any time, right up to the day before departure. No extra charges are made for late bookings.

Deposits & Payments

For bookings made 8 weeks or more prior to the date of departure a Deposit of £100 per person is due on the date of booking. The balance of the holiday cost is due 8 weeks prior to departure. Any booking made within 8 weeks of departure will be due for immediate payment. All bookings made 8 weeks prior to departure must be paid in full.

Price

We reserve the right to alter prices for new bookings at any time but we do guarantee that there will be no surcharges once flicks holidays has confirmed a reservation. Only Government action may affect this guarantee.

Cancellation Charges

are calculated on the following basis

Notification in days Loss

Over 55 days Deposit only

25-55 days 60%

15-25 days 80%

Under 15 days 100%

Alterations

Can be made, but may incur administration charges depending on the nature of the alteration, a major alteration may be treated as a cancellation.

Transfer of Bookings

If you are unavoidably prevented from proceeding with your holiday, you may after giving at least 21 days' notice transfer the booking to another person/s. We will make a small charge for administrative costs.

Travel Delay

We are unable to accept responsibility for expenses incurred due to travel delays (please refer to your travel insurance to see if you have sufficient cover for such delays).

Insurance

You are agreeing for your own protection that you and all members of your party will take out suitable insurance. If you plan to participate in any watersports or other extreme sports please ensure your insurance has suitable cover.

Complaints

If you have a complaint whilst here you must advise us immediately so that we can try and resolve any problems on the spot. If you still remain dissatisfied please write to us within 28 days of your return.

Important Notice

We reserve the right to cancel this booking and to render null & void any documents and tickets issued if payment of monies owed is not received by the due date. Any such cancellation does not negate your liability to pay any cancellation charges incurred according to the above scale (see Cancellation Charges).

Behaviour

We reserve the right to refuse to accept you as a client or to continue dealing with you if, in our opinion, your behaviour is disruptive and is causing or is likely to cause distress, injury or danger to other clients, our staff or any third party; or damage to property. If we do this, we will not be responsible for any extra costs which you incur.

Damages to property

You are responsible for any breakages, losses or damage to your accommodation during your stay and will be asked to pay our representative for any necessary repairs or replacements before leaving the resort.

Passports and Visas

A valid, full British passport is essential for all UK citizens travelling to Fuerteventura and must be valid for a minimum of 6 months after the return travel date. If you need to apply for, or renew, a passport, it is best to do so as early as possible before your departure date. Visas are not required for British passport holders. Holders of non-British passports should contact the Spanish consulate or embassy for up to date passport and visa information. The name on your flight ticket and passport must correspond. If not, aircraft boarding may be denied and may also result in insurance cover becoming valid. Please note it is your responsibility to have a valid passport and visa for your holiday.

Health

It is necessary to obtain adequate travel and medical insurance to cover the entire period of your holiday.

No compulsory vaccinations are required for travel to Fuerteventura. For further information you should can refer to the Department of Health leaflet "Health Advice for Travellers" which can be obtained free of charge by calling 0800 555 777.

Flights/arrival times/departure times/

Your room is reserved for you from 2pm on your arrival. All rooms will usually have to be vacated by 10.00 am on the last day of your holiday. Occasionally, there may be several hours to wait before the departure of your return flight. In such cases and depending on availability, a courtesy room will be made available (for you to change and/or store your baggage).

EU Health, Safety and Hygiene Regulations

Flicks Bar complies fully with all the EU standards for health, safety and hygiene and it is licensed from the La Oliva,, Fuerteventura Authority.

Liability

We are not liable for loss or damage to guests caused by acts of God, natural disasters, acts of governments, wars, terrorist activity, fire or any other reason beyond our control. Guests must take out sufficient travel and medical insurance to cover themselves for any eventuality.

Excursions

Please note that we do not directly provide excursions. However your Flicks Holidays representative will at your request help book with local operators offering excursions. Flicks Holidays takes no responsibility for guests while on these excursions

Any organised afternoon activities will be arranged using local facilities and Flicks Holidays guests agree to participate at their own risk assuming their own liability. Guests must ensure their travel insurance has sufficient cover for all activities.